How to Fix Genshin Impact Failed to Download Resource Files Error
Genshin Impact is one of the most popular games of 2020 and 2021, with millions of players around the world exploring its vast open world and engaging in its action-packed combat system. The game is available on multiple platforms, including PC, mobile, PS4, PS5, and Nintendo Switch. However, not everything is smooth sailing for Genshin Impact fans, as some of them encounter various errors and issues while trying to play the game. One of the most common and frustrating errors is the Failed to Download Resource Files error, which prevents players from downloading or updating the game files. In this article, we will explain what this error is, what causes it, and how to fix it on different devices.
What is Genshin Impact and why is it popular?
Genshin Impact is a free-to-play action role-playing game developed and published by miHoYo, a Chinese game studio. The game is set in a fantasy world called Teyvat, where players can control one of several characters with different elemental abilities and switch between them during combat. The game features a single-player mode as well as a co-op mode where up to four players can team up and explore the world together. The game also has regular updates that add new content, such as new characters, quests, events, regions, and features.
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Genshin Impact has received critical acclaim and commercial success since its release in September 2020. The game has been praised for its stunning graphics, immersive gameplay, rich story, diverse characters, and generous free-to-play model. The game has also been compared to other popular games, such as The Legend of Zelda: Breath of the Wild, Final Fantasy, and Honkai Impact 3rd. As of June 2021, the game has over 40 million active players and has grossed over $1 billion in revenue.
What is the Failed to Download Resource Files error and what causes it?
The Failed to Download Resource Files error is an error that occurs when players try to download or update the game files of Genshin Impact. The error usually shows up as a pop-up message that says "Failed to download resource files or network error. Code: -9908" or "Failed to download resource files or network error. Code: -9203". The error prevents players from launching or playing the game properly.
The error can be caused by various factors, such as:
Corrupted or incomplete game files
Insufficient storage space on the device
Unstable or slow internet connection
Firewall or antivirus blocking the game or launcher
Server maintenance or outage
How to fix the error on different devices
The error can be fixed by different methods depending on the device that you are using to play Genshin Impact. Here are some of the possible solutions for each device:
PC
Uninstall and reinstall the game
This is one of the simplest and most effective ways to fix the error. By uninstalling and reinstalling the game, you can get rid of any corrupted or missing files that may be causing the error. To do this, follow these steps:
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Go to Control Panel > Programs > Uninstall a program
Select Genshin Impact Launcher and click Uninstall
Delete any remaining files or folders related to Genshin Impact in your PCDownload the game installer from the official website:
Run the installer and follow the instructions to install the game
Launch the game and wait for it to download the latest updates
This method may take some time depending on your internet speed and the size of the game files, but it should fix the error in most cases.
Restart your PC, router, or launcher
Sometimes, the error can be caused by a temporary glitch or a network issue that can be resolved by restarting your PC, router, or launcher. To do this, follow these steps:
Close the game and the launcher completely
Restart your PC by clicking Start > Power > Restart
Restart your router by unplugging it from the power source and plugging it back in after a few seconds
Launch the game again and see if the error is gone
This method is simple and quick, and it can help you fix the error if it is caused by a minor problem.
Allow Genshin.exe and Launcher.exe through your firewall
Another possible cause of the error is that your firewall or antivirus software is blocking the game or the launcher from accessing the internet. This can prevent the game from downloading or updating the resource files properly. To fix this, you need to allow Genshin.exe and Launcher.exe through your firewall. To do this, follow these steps:
Go to Control Panel > System and Security > Windows Defender Firewall
Click on Allow an app or feature through Windows Defender Firewall
Click on Change settings and enter your administrator password if prompted
Click on Allow another app and browse for Genshin.exe and Launcher.exe in your game folder (usually C:\Program Files\Genshin Impact)Check the boxes for Private and Public for both Genshin.exe and Launcher.exe
Click OK and close the window
Launch the game again and see if the error is gone
This method can help you fix the error if it is caused by your firewall or antivirus settings.
Contact your service provider for a stable internet connection
The last possible cause of the error is that your internet connection is unstable or slow, which can affect the download or update process of the game files. This can happen if you are using a wireless connection, a public network, or a network with high traffic or interference. To fix this, you need to contact your service provider and ask for a stable and fast internet connection. You can also try to use a wired connection, a private network, or a network with less traffic or interference. To do this, follow these steps:
Contact your service provider and explain the issue that you are facing with Genshin Impact
Ask them to check your internet speed, bandwidth, and stability
Ask them to provide you with a better plan or service that can support the game's requirements
Connect your PC to your router or modem using an Ethernet cable instead of Wi-Fi
Launch the game again and see if the error is gone
This method can help you fix the error if it is caused by your internet connection quality.
Mobile
Clear cache and data of the game
If you are playing Genshin Impact on your mobile device, such as Android or iOS, one of the ways to fix the error is to clear the cache and data of the game. This can help you remove any corrupted or outdated files that may be causing the error. To do this, follow these steps:
Go to Settings > Apps > Genshin Impact
Tap on Storage > Clear cache > Clear data
Confirm your action and wait for the process to finish
Launch the game again and wait for it to download the latest updates
This method may delete some of your game settings and preferences, but it should not affect your game progress or account. However, it is recommended to back up your data before doing this.
Switch to a different network or use a VPN
Another way to fix the error on your mobile device is to switch to a different network or use a VPN. This can help you bypass any network restrictions or issues that may be preventing you from downloading or updating the game files. To do this, follow these steps:
Turn off your Wi-Fi or mobile data on your device
Turn on your Wi-Fi or mobile data again and connect to a different network, such as a friend's or a public one
Alternatively, you can download and install a VPN app from the app store and connect to a server in a different region</li Launch the game again and see if the error is gone
This method can help you fix the error if it is caused by your network settings or location.
Update the game from the official website or app store
Another way to fix the error on your mobile device is to update the game from the official website or app store. This can help you get the latest version of the game files and fix any bugs or issues that may be causing the error. To do this, follow these steps:
Go to the official website of Genshin Impact:
Tap on Download Now and choose your device (Android or iOS)
Follow the instructions to download and install the latest version of the game
Alternatively, you can go to the app store on your device and search for Genshin Impact
Tap on Update and wait for the process to finish
Launch the game again and see if the error is gone
This method can help you fix the error if it is caused by an outdated version of the game.
Contact the game's customer support
The last way to fix the error on your mobile device is to contact the game's customer support. This can help you get professional assistance and guidance on how to solve the error. To do this, follow these steps:
Go to the official website of Genshin Impact:
Tap on Feedback and choose your device (Android or iOS)
Fill in your personal information and describe your issue in detail
Attach any screenshots or videos that can show your error
Submit your feedback and wait for a response from the customer support team
This method can help you fix the error if none of the other methods work or if you need more help.
Conclusion
Genshin Impact is a great game that can provide hours of fun and entertainment, but it can also be frustrating when you encounter errors and issues that prevent you from playing it. The Failed to Download Resource Files error is one of the most common and annoying errors that players face, but it can be fixed by following some simple steps. In this article, we have shown you how to fix the error on different devices, such as PC and mobile. We hope that this article has helped you solve your problem and enjoy Genshin Impact without any hassle.
FAQs
Here are some of the frequently asked questions about Genshin Impact and the Failed to Download Resource Files error:
Q: How much storage space do I need to play Genshin Impact?
A: The storage space required for Genshin Impact varies depending on your device and the version of the game. However, as a general rule, you should have at least 15 GB of free space on your PC and at least 8 GB of free space on your mobile device.
Q: How can I check my internet speed and stability?
A: You can use various online tools and websites to check your internet speed and stability, such as Speedtest.net, Fast.com, or Pingtest.net. These tools can measure your download speed, upload speed, ping, jitter, and packet loss.
Q: What are some other common errors and issues that players face in Genshin Impact?
A: Some of the other common errors and issues that players face in Genshin Impact are:
Error code 4201: This error occurs when there is a network connection issue between your device and the game server. To fix this, you can try restarting your device, router, or launcher, switching to a different network or using a VPN, or contacting your service provider.
Error code 4206: This error occurs when there is a server maintenance or outage that prevents you from accessing the game. To fix this, you can check the official website or social media accounts of Genshin Impact for any announcements or updates, or wait until the server is back online.Error code 1004: This error occurs when there is a verification issue with your account or device. To fix this, you can try logging out and logging back in to your account, switching to a different account or device, or contacting the game's customer support.
Error code 1007: This error occurs when there is a compatibility issue with your device or system. To fix this, you can try updating your device or system to the latest version, lowering your graphics settings, or using a different device or system.
Q: How can I contact the game's customer support?
A: You can contact the game's customer support by using the feedback feature in the game, by sending an email to genshin_cs@mihoyo.com, or by visiting the official website of Genshin Impact and clicking on Support.
Q: How can I get more information and updates about Genshin Impact?
A: You can get more information and updates about Genshin Impact by visiting the official website of Genshin Impact, by following the official social media accounts of Genshin Impact on Facebook, Twitter, Instagram, YouTube, and Discord, or by joining the official fan community of Genshin Impact on Reddit, Forums, or Wiki. 44f88ac181
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